Customer Service

Our Policies

Welcome to Santa Letter Depot's customer service center. Here you’ll find everything you need to know about your order, shipping, privacy, and policies.

• 📦 Shipping Policy
  Learn how we process and ship your magical Santa letters — including 24-hour turnaround and USPS delivery info.
• 💸 Refund & Return Policy
  Our policy for replacements or refunds if your letter is lost or arrives too late for Christmas.
• 🔒 Privacy Policy
  How we handle your personal information safely and securely.
• 📜 Terms of Service
  The legal terms of using Santa Letter Depot and placing orders through our site.
• 📬 Contact Us
  Have a question or need help? Reach out to our customer support team here.